On the state of mobile advocacy
Posted by Michael Stein, Senior Internet Strategist on August 26, 2009
I liked Matt Wilson’s article in the July edition of the NTEN e-newsletter on the State of Mobile Advocacy, having written on this subject myself. Matt works for Mobile Commons, one of the vendors innovating with mobile advocacy. He writes: “There are now several vendors working in the nonprofit sector who have built target-matching applications for voice calls, similar to the district-matching features in the online advocacy arena. This is allowing organizations to connect their constituents directly to the phone lines of Congressional offices, skipping the Capitol Switchboard. This leads to longer average call times, as advocates are more likely to abandon the call when they are connected to the switchboard.”
Matt mentions several nonprofits that are seeing good results with mobile advocacy, such as American Federation of Teachers, The Humane Society of the United States, NARAL Pro-Choice America, and the National Center for Lesbian Rights. For example, “NCLR had a lot of success tweeting out messages asking people to text “nclr to 69866” to sign up to get the California Supreme Court’s ruling on Prop 8 via SMS the moment it was ruled upon. The advantage of the SMS is that, like your email list, you can then own the data on your list, you can segment your list, and you can start building a relationship with individuals who have opted-in to your list.”
